All delivery costs will be calculated in the shopping cart so you can see them before you get to the check out, but here’s an overview. For a complete overview of our shipping, tracking, returns and refunds visit our Terms and Conditions page.
If you’re in the Melbourne area, you can pick up any of our products for free from our Brunswick warehouse. We’ll send you the address and instructions with your order confirmation email. Plus, you can even pick up your order after hours for added convenience.
For orders that require shipping, we use the courier company Sendle to get your products to you safely and efficiently. Sendle is a carbon-neutral delivery service that offers fast, reliable shipping across Australia. You will receive a tracking number once your order has been dispatched, which you can use to track your package through the Sendle website.
We can ship our wicking bed conversion kits and liner to most places within Australia. Pricing starts at $15.50 for delivery within Melbourne, and $35.50 to 90% of the people in the rest of Australia. Shipping to more regional areas is priced at $48.50. The minimum price fits 1-2 kits depending on their size.
We can personally deliver your timber beds within Melbourne only. Delivery costs are worked out based on the zones map below but may vary based on location. Get in touch for an accurate quote.
Zone 1: $80 approx.
Zone 2: $120 approx.
Zone 3: $180 approx.
At VEG, we take pride in providing you with high-quality products and services. However, as a small team with a high demand, we may experience wait times from time to time.
We are committed to fulfilling your orders as efficiently as possible, and we appreciate your patience and understanding. Below are our current estimated waiting times for our products and services:
Please note that these times are estimates and may vary depending on the current demand. We will do our best to keep you informed of any delays or changes to your order. Thank you for your support and understanding.
View our full terms for detailed information on returns, warranties and liabilities here Trading Terms & Conditions.